Shipping Policy
Thank you for shopping with Dyaws, where comfort meets style in men’s underwear. We are dedicated to ensuring your orders reach you swiftly and efficiently. Please take a moment to review our shipping policy to understand how we process and deliver your purchases.
Order Processing:
- Once your order is placed, it typically takes 1-2 business days for processing.
- Orders placed on weekends or holidays will be processed on the following business day.
- You’ll receive a confirmation email with your order details once your purchase is processed.
Shipping Methods:
- We offer standard and expedited shipping options to suit your needs.
- Standard shipping usually takes 5-7 business days for delivery within the contiguous United States. For Alaska, Hawaii, and international destinations, delivery times may vary.
- Expedited shipping options are available for those who need their orders sooner. Please select the expedited shipping option during checkout for faster delivery.
Shipping Rates:
- Shipping rates are calculated based on the weight of your order and the shipping method selected during checkout.
- We offer free standard shipping on orders over a certain amount. Please check our website for current promotions and offers.
Order Tracking:
- Once your order is shipped, you will receive a tracking number via email.
- You can track your order’s journey by clicking on the tracking link provided in the email or by logging into your Dyaws account.
International Shipping:
- We ship internationally to select countries. International shipping rates and delivery times may vary depending on the destination.
- Please note that international orders may be subject to customs duties and taxes imposed by the destination country. These charges are the responsibility of the customer.
Shipping Restrictions:
- We currently only ship to addresses within the United States and select international destinations. We do not ship to P.O. boxes or APO/FPO addresses.
Order Modifications and Cancellations:
- Once an order is placed, modifications or cancellations may not be possible. Please contact our customer support team as soon as possible if you need assistance with your order.
Lost or Delayed Shipments:
- In rare cases where shipments are lost or delayed, please contact our customer support team for assistance. We will work with the shipping carrier to resolve the issue and ensure you receive your order promptly.
Contact Us:
- If you have any questions or concerns about our shipping policy, please don’t hesitate to contact our customer support team. We’re here to help!
At Dyaws, we strive to provide you with the best shopping experience possible. Thank you for choosing us for all your men’s underwear needs!